Tips and Troubleshooting for Chat

If you're unable to get chat started:

• Make sure the H/PCs are close enough. Try connecting them very closely, and then experiment to see how far away you can be for it to still work.
• Make sure the IR ports on the H/PCs are pointed at each other.
• Some H/PCs can't be connected to a PC and use the IR port at the same time (the Casio A-11 is one of these). If you can't get a chat going, make sure the two H/PCs aren't connected to a PC.

To clear the chat windows:

• Select View | Clear Own Window or View | Clear Partner's Window to clear the chat windows.
• You can also use the toolbar to clear the chat windows. Use the last two buttons on the bar.

Sometimes the two H/PCs get disconnect without either person manually disconnecting. What's going on?

• Each H/PC could disconnect if it's unable to communicate with the other H/PC. This could happen if the distance increased between the two H/PCs or if one or both of the IR ports became obstructed.
• Your friend may be sick of talking to you and may have disconnected.